Privacy Policy


Our Commitment to Privacy
Our Privacy Policy was developed as an extension of our commitment to combine quality products and services with integrity in dealing with our customers. The Policy is designed to assist you in understanding how we collect, use and safeguard the personal information you provide to us and to assist you in making informed decisions when using our website and our products and services.

No Use of Our Site by Persons Under 18
No person under 18 should disclose information on this website or sign up for any information or seminar. You may learn more about protecting children's privacy online by visiting www.ftc.gov/kidzprivacy.

What Information Do We Collect?
When you visit our website you may provide us with two types of information: personal information you actively choose to disclose ("Active Information") and information collected, in a way not visible to you, on an aggregate anonymous basis as you and others browse our website ("Passive Information").

Active Information You Choose to Provide
If you attempt to perform any of the following on this website, http://www.epiengineering.com:
Request a quote and/or information for software licensing, and/or training products, and/or engineering services, and/or laboratory services, and/or software development, Download or attempt to download any type of file, Request information about becoming and/or locating a partner and/or reseller, Attempt to contact EPI Engineering, Inc. customer support, and/or sales department, and/or technical support, Attempt to and/or do schedule a web demonstration, Fill out any order form on this website, Request to receive EPI Engineering, Inc. newsletter, Register and/or use EPI Engineering, Inc. customer portal named “c-Portal”, Request information about employment opportunities at EPI Engineering, Inc. and/or any of its affiliates and/or partners and/or resellers, we require you to disclose the following information: your first name, last name, company name, title, email address, physical address, phone number, and fax number. You must be a U.S. resident and over 18 to participate. By providing your contact information, you agree that you may be called, mailed or emailed with information related to your request.

Passive Information Collected

What is a Cookie?
Our Site utilizes cookies to collect information about how our Site is used. Passive Information gathered from cookies may include the date and time of visits, the Site pages viewed, time spent at our Site and the websites that you visited just before and just after your visit to our Site. To find out more about cookies, please visit www.cookiecentral.com. If you do not wish to transmit "cookie" information about yourself, you may turn off the cookie function in your web browser. Please consult the "Help" section of your web browser in order to correctly turn off or disable the cookie functions. However, please be advised that turning off or disabling the cookie functions on your web browser may prevent our system from properly recognizing you when you visit our Site, and consequently may make your participation in our Program more difficult or invalid. Our Site's servers also automatically identify your computer by its Internet protocol (“IP”) address, which is a unique string of numbers that is assigned to your computer by your Internet service provider. IP addresses are automatically logged by web servers, collecting information about a user's traffic patterns. While the IP address does not identify an individual by name, it may, with the cooperation of the ISP, be used to locate and identify an individual using the Internet. Your IP address can, however, reveal what geographic area you are connecting from, or which ISP you are using. Your IP address may be used to address problems with our server, administer our Site and/or to gather broad demographic information about our Users. Finally, the other websites that you visit have IP addresses, and we may collect the IP addresses of those websites and their pages, as well.

How Do We Use the Information Collected?
Broadly speaking, persons we employ directly, or as contractors or agents at our direction, use Active Information for purposes of administering our business activities, providing customer services such as support, and distributing information about products and services that you have requested. We may use the Active Information or Passive Information you provide to us to contact you about changes to our website, new services, features or products we offer, or other information we think you may find valuable. If at any time you do not wish to receive such information, you may "opt-out" by clicking here to unsubscribe or contacting us at EPI Engineering, Inc. 9801 Westheimer Suite 1070, Houston, TX 77042 U.S.A. or by email at This e-mail address is being protected from spambots. You need JavaScript enabled to view it . However, it may take up to ten (10) days for the change to be fully effective.

We use Passive Information to gather information about our Users and to enhance and design our website to make it easier, faster and friendlier to use. Additionally, cookies help us know information about how many people visit our website, when they visit and how they use our service. Passive Information may result in your viewing of particular advertising based on your user habits for your viewing on our website and a shopping experience customized to you in content, services and goods.

Who Do We Share Information With?
EPI Engineering, Inc. will not share information collected on this website, http://www.epiengineering.com, to anyone besides employees of EPI Engineering, Inc., and/or our affiliates and/or partners and/or resellers. You information will never be sold for marketing purposes.

Sharing Information in Other Scenarios
We also reserve the right to release your information (both Active Information and Passive Information) in the event that: (1) we believe that the Site is being or has been used to commit unlawful acts; (2) if the information is subpoenaed or otherwise required in a court proceeding; (3) in the event that you violate or breach an agreement with the Site including, but not limited to, this Privacy Policy; (4) in the event that you have submitted fraudulent or otherwise invalid information to this Site; (5) we believe that you may harm, or have harmed, the property or rights of us, the Program’s other Users or any other third party; (6) if we are sold or acquired; or (7) when we otherwise deem it necessary or appropriate. By agreeing to this Privacy Policy, you hereby consent to disclosure of any record or communication to any third-party when we, in our sole discretion, determine the disclosure to be appropriate including, without limitation, sharing your e-mail address with other third-parties for suppression purposes in compliance with the requirements of the CAN-SPAM Act of 2003, as amended from time to time (“CAN-SPAM”) or any other applicable state or federal law, rule or regulation.

How Do We Secure Active Information and Passive Information?
We secure your personal information submitted by you by using reasonable technical efforts to prevent unauthorized access or disclosure, or accidental loss or destruction of Active Information and Passive Information. Efforts we may take to ensure security include but are not limited to: maintaining our own servers under our control and/or monitoring of our network and data for intrusions. Communications you may have with us via email or mail may not be secure unless we advise you that security measures are in place prior to your sending information. Therefore, if you choose to communicate with us through these means, you are assuming the risk of doing so and we request that you do not send or post sensitive information through these means.

If you do you not want to receive information about products or services we think may be of interest to you or if you wish to access, delete or correct your information, please contact us at EPI Engineering, Inc. 9801 Westheimer Suite 1070, Houston, TX 77042 USA or by email at This e-mail address is being protected from spambots. You need JavaScript enabled to view it .

YOUR USE OF OUR SITE AND/OR PARTICIPATION IN OUR PROGRAMS MEAN THAT YOU ACCEPT THE PRACTICES SET FORTH IN THIS POLICY. WE RESERVE THE RIGHT TO MAKE CHANGES TO THE POLICY BY POSTING THE NEW VERSION WITH A NEW DATE. YOUR CONTINUED USE INDICATES YOUR AGREEMENT TO THE CHANGES. IF YOU DO NOT ACCEPT THE PRACTICES SET FORTH IN THIS POLICY PLEASE LEAVE THIS WEBSITE NOW AND DELETE ANY FILES THAT YOU DOWNLOADED FROM THIS WEBSITE AS WELL AS EMAIL This e-mail address is being protected from spambots. You need JavaScript enabled to view it AND INFORM US THAT YOU DO NOT AGREE TO THE PRACTICES SET FORTH IN THIS POLICY AND THAT YOU WOULD LIKE ALL INFORMATION DELETED THAT YOU HAVE TRANSMITTED TO US THROUGH THIS WEBSITE. YOU ARE ALSO REQUIRED TO SEND A LETTER WITH THE ABOVE INFORMATION USING CERTIFIED MAILING SERVICES WITH PROOF OF SIGNATURE TO EPI ENGINEERING, INC. 9801 WESTHEIMER SUITE 1070 HOUSTON TX 77042 USA.

Please input the following information to log into your online account:

EPI online accounts are only for current and past EPI clients.